Dorothy Lane Market Reviews
(Rated by 7 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Return Policy4.8
- Shipping & Delivery4.4
- Customer Service4.3
- Good Value5.0
Recent Customer Reviews (7)
Laura Owen
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Mollie Richardson
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Geoffrey Engram
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Billy Hussain
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Lotye Chauvin
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Sveinhildur Atladóttir
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Barbara Jager
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Payment Methods
Accepted Payment Options:
Prices for items on Dorothylane.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Dorothy Lane Market credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Dorothy Lane Market Pros & Cons
Pros
1
Flavor First Philosophy: Uses the best ingredients to craft food, ensuring constant quality improvement.
2
Golden Rule: Treats customers with respect and friendliness, reflecting their customer-centric culture.
3
Technique: Each store has a kitchen with skilled professionals who master various cooking techniques like braising, browning, and baking.
4
Gathering Spaces: Offers spaces for customers to enjoy food or a glass of wine, with complimentary WiFi.
5
Killer Brownie: Famous triple-layered gourmet brownie with caramel, a customer favorite.
6
Culinary Lens: In-house chefs with formal training, including from Le Cordon Bleu, guide their recipes and Flavor First mentality.
7
Suppliers Are Friends: Strong relationships with suppliers ensure the best products in the stores.
8
Fresh Equals Less Time Out of Water: Sources high-quality, rarely frozen seafood directly from fishermen and fishing co-ops.
9
Good Neighbor Program: Donates over a million dollars through this program, allowing customers to support registered nonprofits.
10
Restaurant-Quality Sushi: Freshly made daily using sushi-grade fish that meets meticulous seafood standards.
CONS
1
Upper Management Issues: Some reviews suggest that upper management may not prioritize customer service unless it involves exceptional treatment.
Dorothy Lane Market Features and Benefits
Features
Flavor First Philosophy
Uses the best ingredients when crafting food, allowing for constant assessment and improvement of food quality.
Golden Rule
Customers are treated as one would want to be treated, with friendly customer service as a natural outgrowth of their culture.
Technique
Each store has its own Kitchen with professionals who master braising, browning, baking for best tastes and textures; meat cutters and artisan bakers are masters of their craft.
Gathering Spaces
Spaces where customers can enjoy food or a glass of wine, with complimentary WiFi available.
Killer Brownie®
Famous triple-layered gourmet brownie with caramel, a customer favorite.
Culinary Lens
In-house chefs and experts with formal training, including from Le Cordon Bleu, guide Flavor First mentality and recipes.
Suppliers Are Friends
Strong relationships ensure the best products in the stores.
Fresh Equals Less Time Out of Water
Sources highest quality wild and farm-raised seafood, fresh (rarely frozen) direct from fishermen and fishing co-ops.
Good Neighbor Program
Donated over a million dollars; customers can choose a registered nonprofit and support it using their Club DLM card while shopping.
Restaurant-Quality Sushi
Made fresh daily using sushi-grade fish that meets meticulous seafood standards.